Terms and Conditions


Terms and Conditions for Stridex
Effective Date: 15/03/2025

Welcome to Stridex. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Business Information

Business Name: Stridex
Business Type: Sole Trader
Location: London, UK
Email: stridex28@gmail.com

2. Products and Services

We offer fashionable shoes for men and women, with plans to expand into other clothing items for fashionable people. All products are dropshipped from Temu, and we guarantee that product descriptions and images on our website are accurate.

3. Ordering and Payments

  • Payment Methods: We accept card payments, Google Pay, and will soon offer Klarna as a payment option.
  • Order Placement: Payment is required at the time of order placement.
  • Order Cancellations: You may cancel your order within 24 hours of purchase.

4. Shipping and Delivery

  • Delivery Time: Orders will be shipped within 7-14 days.
  • International Shipping: We offer international shipping.
  • Tracking: A tracking number will be provided for all orders.

5. Returns and Refunds

  • Return Window: Returns are accepted within 14 days of delivery.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect.
  • Refunds: Refunds will be issued for lost packages. For damaged or incorrect items, we will cover the return shipping costs.

6. Limitation of Liability

Stridex is not responsible for:

  • Slight variations in color or design due to screen differences.
  • Delays caused by customs, couriers, or unforeseen circumstances.
  • Allergic reactions or personal injuries related to our products.

7. Intellectual Property & Website Use

All content on our website, including images, logos, and product descriptions, is the property of Stridex and may not be copied or used without permission.
Fraudulent activities, including using fake payment details or reselling our products without authorization, are strictly prohibited.

8. Governing Law & Dispute Resolution

These Terms and Conditions are governed by UK law. If you have any disputes or issues with your order, you must contact us first before taking any legal action.

9. Privacy and Data Protection

We collect personal information to process orders. For detailed information on how we protect and use your data, please refer to our Privacy Policy.

10. Changes to Terms and Conditions

We may update these Terms and Conditions at any time. Please check this page regularly for any changes. By continuing to use our website, you accept any updated Terms.

11. Age Restriction

Our website is intended for users over the age of 18. By using our website, you confirm that you are at least 18 years old.

12. Force Majeure

We are not responsible for delays or failure to fulfill our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or other unforeseen events.